Refund policy

At POPI Academy, we’re committed to providing high-quality, ready-to-use POPIA compliance templates and resources for South African businesses.

Digital Product Policy

Due to the nature of digital products, all purchases are non-refundable. Once the product has been downloaded or accessed, we are unable to offer returns or exchanges.

Need Help or Have an Issue?

If you experience any problems with your download or believe there was an error with your purchase, please email us at info@popiacademy.co.za. Include your name, order number, and a short description of the issue so that we can assist you as quickly as possible.

We value your experience and will do our best to resolve any problems you may have.