Privacy policy
Privacy Policy | POPI Academy, South Africa
Effective Date: 1 June 2025
Version:1.0
1. Who We Are
POPI Academy ("we", "us", "our") is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently, in accordance with the Protection of Personal Information Act, 2013 ("POPIA").
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.popiacedemy.co.za), use our services, or interact with us.
2. What Information We Collect
We may collect the following types of personal information: Name, Surname, contact information, payment information, technical information (IP address, browser type, browsing actions) and usage information.
3. How We Collect Your Data
- Directly from you (e.g. via forms, newsletter sign-ups);
- Automatically through our website.
4. Why We Collect It
We use your personal information for the following purposes:
- To provide and manage our services to you.
- To process your transactions.
- To communicate with you regarding your transactions.
- To send you marketing communications, where you have consented.
- To improve our website, services, and customer experience.
- To comply with legal and regulatory obligations.
5. Sharing Your Information
We may share your personal information with:
- Service Providers: Who assist us in providing our services, such as payment processors, IT service providers, and customer support.
- Legal and Regulatory Authorities: When required to comply with legal obligations or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.
We ensure that all third parties with whom we share your personal information are bound by confidentiality and data protection obligations.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.
7. Your Rights
You may:
Request access, correction or deletion of your data;
Object to processing or withdraw consent;
Lodge a complaint with the Information Regulator.
8. Cookies
We use cookies to enhance your experience. You may disable them via your browser settings.
9. Security
We implement reasonable security measures to protect your personal information.
10. How Long We Keep It
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
11. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.
12. Contact
POPI Academy:
info@popiacademy.co.za (Ilizna Jackson)
Information Regulator:
Email: POPIAComplaints@inforegulator.org.za
Tel: 010 023 5200
Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg
13. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.